What of E.commerce
What is of E.commerce
The Sell products and services on internet is called E.commerce . The E mean electronic and commerce mean business.
In E.commerce the company or shop show their product
or service on their website. The price of product or service are show along
with their.
The process of buying product or service from internet.
(1)The customer visits their site and select their
product or service any place order.
(2)The mode of payment credit card or debit card or cash
on deliver (COD).
(3)In case of customer select credit card or debit card or net banking the customer have to pay before receiving order.
(4)But in if customer select cash on delivery when
customer receive product he or she will pay it.
(5)If customer not satisfy with product which they
receive from company, they return.
(6)In this situation company refund payment of customer
in their account.
(7)Product come at given address of customer
(8)If service customer has to pay by credit card or debit card to company and company provide their service for example mobile recharge, flight ticket booking.
There are 7 types of ecommerce
(1)Business to Customer(B2C)-
(2)Customer to Business-(C2B)-
(3)Customer to Customer(C2C)-
When any customer sells or buy product or
service to other customer using third party platform on internet.
(4)Business to Business (B2B)- -
When any company sells or buy product or service to other
company using third party platform on internet.
(5)Business to Administration
(B2A)-
When any company sells or buy product or service to government department. For example
tender licensing
(6)Consumer to Administration (C2A)- When any person sells or buy product
or service to government department. For example- fee payment of education, tax
refund
(7)Mobile ecommerce- when any customer transaction from mobile is called mobile ecommerce. For example buy or sell product or service from website or apps.
Advantages of e.commerce-
(1) It saves time.
(2) It saves money.
(3) Easy to pay
(4) The customer can get lots of verities for buying their
product.
(5) Customer have no time limitation for going to shop it
is every time open.
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